Digitalni repozitorijum
Univerziteta u Beogradu
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THE USAGE OF CHOSEN DIGITAL TOOLS IN THE PROCESS OF HUMANITARIAN LOGISTICS MANAGEMENT
Aćimović, Slobodan
Mijušković, Veljko M.
Đurović, Marija
Abstract: In the XXI century digital transformation significantly contributes to humanitarian logistics improvement. Most humanitarian organizations consider the area of information and communication technology very important for efficiency in providing help and lifesaving. Through information and communication technology actors can conduct electronic training at a distance, coordinate activities and connect and align on time among each other. The successful implementation of humanitarian logistics operations depends on adequate and efficient use of digital tools. In this paper, using available secondary data and in-depth case study analysis we describe ERP software and web-based DSS applications and their use in humanitarian environments. Our findings show that despite the undoubted importance of information and communication technologies in humanitarian operations, the research of digital systems use in humanitarian logistics is still immature and has so far been mainly oriented towards the isolated effect of individual technologies on humanitarian logistics activities, such as storage, procurement, planning, human resources and finance. Considering this, the existing literature in this area is fragmented and dispersed into different streams of research, which hinders unique comparisons between technologies and makes it difficult to draw important conclusions about their goals in humanitarian logistics, domain adoption, as well as their implementation within the framework of humanitarian logistics. Also, humanitarian organizations lack integrated information technology, and only a small percentage of aid agencies rely on modern tools. These noted shortcomings shall be the starting points for our future research efforts in this area.
engleski
2024
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Keywords: Digital technologies, digital tools, information, communication, humanitarian logistics.